Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life. Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.

 what you will learn:

• Define emotional intelligence and why it is important.
• Identify the all dimensions of the emotional intelligence model.
• Discover when your frustration may cause you to say or do the wrong thing.
• Take control of your relationships at work and discover how to create beneficial partnerships
• Identify the signs of high and low emotional intelligence in yourself and others.
• Motivate yourself and reduce anxiety